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As an Admin, you can set a maximum number of users per company in the admin settings to control the number of users associated with each company.
This feature allows you to manage and limit the number of users per company, ensuring that your platform remains organized and efficient. User limits help with resource planning and license management.

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How do I set the default maximum number of users per company?

To set the maximum number of users per company, navigate to the admin settings and look for the company page. As an Admin, you can modify the maximum number of users for each company from this page. The default maximum number of users is set to 10, but you can adjust this limit as needed.

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What happens when I reach the maximum number of users for a company?

When you try to create a new user and the maximum number of active users is reached, an alert message will be displayed. This message will inform you that you need to delete an existing user before creating a new one, as the maximum user limit has been reached.
Reaching the user limit will prevent new user creation. Plan ahead by monitoring your current user count and requesting limit increases before reaching capacity to avoid service disruptions.

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Can Company Admins modify the maximum number of users per company?

No, Company Admins can only view the maximum number of users per company, but they cannot modify it. If a Company Admin needs to increase the user limit, they should contact their Super Admin to request the change.
Company Admins should regularly review their user count and anticipate growth needs. Submit user limit increase requests well in advance of reaching capacity to ensure uninterrupted service for your organization.