# LightOn Documentation: English Paradigm Platform

## Paradigm Platform

### Getting Started

- [Welcome to LightOn Paradigm Documentation](https://docs.lighton.ai/en/index.md): Your comprehensive guide to mastering LightOn Paradigm - the enterprise AI platform that transforms how your team collaborates with artificial intelligence.
- [First Login and Interface Navigation](https://docs.lighton.ai/en/getting-started/first-login.md): Learn how to access Paradigm for the first time and navigate the main interface elements.

### User Guides

#### Chat features

- [Agents: Your Specialized Assistants](https://docs.lighton.ai/en/user-guides/chat-features/agents.md): Agent Mode equips your assistant with a new cognitive capability: multi-tool reasoning.
- [Understanding the Session history](https://docs.lighton.ai/en/user-guides/chat-features/session-history-usage.md): The Session History, displayed in the left sidebar, helps you keep track of all your past conversations in the application.
- [Uploading documents from the chat](https://docs.lighton.ai/en/user-guides/chat-features/upload-documents-chat.md): You can easily add documents to your questions directly from the chat window. This makes it simple to give more context without leaving the conversation.
- [How to Restrict Chat to Specific Workspaces, Documents, or Tags](https://docs.lighton.ai/en/user-guides/chat-features/workspace-chat-scope.md): Learn how to limit your chat interactions to specific workspaces, documents, or tags, ensuring the model only works with content relevant to your selected scope.
- [🔒 Ephemeral Mode: Full Privacy, Even Internally](https://docs.lighton.ai/en/user-guides/chat-features/ephemeral-mode.md): Ephemeral Mode lets users start private, temporary sessions where no content is stored or visible to admins. It’s designed to prevent shadow AI and ensure full privacy, even internally.
- [Suggested Queries ](https://docs.lighton.ai/en/user-guides/chat-features/suggested-queries.md)

#### Documents management

- [Documents and Workspaces](https://docs.lighton.ai/en/user-guides/documents-management/documents-workspaces.md): Learn how to view, manage, upload, and organize documents within workspaces in Paradigm.
- [Supported File Formats](https://docs.lighton.ai/en/user-guides/documents-management/supported-file-formats.md): Paradigm supports a variety of file formats for search and analysis functionalities. Below, we clarify what each of these capabilities means and how they apply to the different formats.
- [Automatic Summaries for Documents and Workspaces](https://docs.lighton.ai/en/user-guides/documents-management/automatic-summaries.md): Every newly uploaded document is automatically summarized to help users quickly understand its content. Summaries are also generated at the workspace level.
- [Understanding And Using Document Tags](https://docs.lighton.ai/en/user-guides/documents-management/document-tags.md): This article explains how tags are managed by company admins, how they can be applied, manually or automatically to documents and where to find and use them for faster, more accurate searches.
- [Why can’t I upload my CSV file?](https://docs.lighton.ai/en/user-guides/documents-management/csv-upload-issues.md): If a CSV file doesn’t upload in Paradigm, the issue is often related to the separator used or the file’s structure. Here’s how to check and fix it.
- [Why don’t my documents display in preview?](https://docs.lighton.ai/en/user-guides/documents-management/why-doc-preview-not-working.md): In some cases, document search works but the preview does not display. This is usually caused by your company’s Content Security Policy (CSP).

#### Tools Mastery

- [Why Choose a Specific Tool?](https://docs.lighton.ai/en/user-guides/tools-mastery/why-choose-specific-tool.md): Learn how selecting the appropriate tool optimizes Paradigm's responses according to your specific needs.
- [DocumentSearch](https://docs.lighton.ai/en/user-guides/tools-mastery/documentsearch.md): Powerful Retrieval Augmented Generation (RAG) tool that allows you to query documents in your database using natural language.
- [WebSearch](https://docs.lighton.ai/en/user-guides/tools-mastery/websearch.md): LightOn is evolving its Web Search feature towards the MCP (Model Context Protocol) standard to guarantee optimal performance and flexibility. This article details this transition, the discontinuation of the legacy tool, and the procedure to connect a third-party provider like Linkup.
- [AnalyseDoc](https://docs.lighton.ai/en/user-guides/tools-mastery/analysedoc.md): Advanced analysis tool for summarizing and synthesizing voluminous documents according to a specific angle of analysis defined by the user.
- [No Tool Mode](https://docs.lighton.ai/en/user-guides/tools-mastery/no-tool-mode.md): Utilizes only the language model's prior knowledge without relying on external documents or sources.

#### User profile

- [Managing Your Profile, Data, and Security](https://docs.lighton.ai/en/user-guides/user-profile/user-profile-space.md): The Profile tab and Password tab in your user area centralize your personal information, language preferences, and tools related to your data privacy (GDPR).
- [Chat Instructions (Experience Personalization)](https://docs.lighton.ai/en/user-guides/user-profile/chat-instructions.md): Learn how to personalize the assistant’s responses by setting Chat Instructions that adapt the tone, level of detail, and format to your preferences.
- [Manage your API keys from your profile](https://docs.lighton.ai/en/user-guides/user-profile/my-api-keys.md): If you have the “API Key Manager” permission, you can manage your access keys independently directly from your user space, without going through an administrator.

#### Best Practices

- [Troubleshooting](https://docs.lighton.ai/en/user-guides/best-practices/troubleshooting.md): Having trouble with Paradigm? Don't worry - common issues can often be resolved with simple troubleshooting steps.
- [Supported Browsers for the LightOn Platform](https://docs.lighton.ai/en/user-guides/best-practices/supported-browsers.md): To ensure the best user experience, the LightOn platform is designed to work with the most recent and widely used browsers.

### Administration

#### Getting Started

- [Access the Admin Panel](https://docs.lighton.ai/en/administration/getting-started/access-admin-panel.md): Paradigm admin panel is accessible by clicking on your name and then clicking on Admin.

#### System Configuration

- [Managing Models in Paradigm's Admin Panel](https://docs.lighton.ai/en/administration/system-configuration/managing-models.md): The Models section in Paradigm allows you to integrate any model into the platform, enabling users to interact with them.
- [Tool Management](https://docs.lighton.ai/en/administration/system-configuration/tools.md): This page allows System Administrators to configure the agent’s functional capabilities at the global instance level. Tools are the functions the AI model can call to answer user requests (e.g., searching the web, analyzing a document, executing code).   This section focuses on Native Tools, develop…
- [Config Keys](https://docs.lighton.ai/en/administration/system-configuration/config-key.md): By utilizing these configuration key values, administrators can tailor the Paradigm instance.
- [Adding new languages to Paradigm](https://docs.lighton.ai/en/administration/system-configuration/adding-new-languages.md): This page allows for the creation of additionnal languages in Paradigm.
- [Translation Strings](https://docs.lighton.ai/en/administration/system-configuration/translation-strings.md): This page allows administrators to manage and customize all interface content translations. These settings apply at the tenant level — all companies associated with a tenant share the same translation strings. LightOn updates the default translation strings with every Paradigm release.
- [Legal Documents](https://docs.lighton.ai/en/administration/system-configuration/legal-documents.md): This page is designed to help you understand the importance and functionality of managing legal links within Paradigm.
- [Tracking User Legal Acceptance](https://docs.lighton.ai/en/administration/system-configuration/user-legal-acceptance.md): How to See Which Users Accepted the Terms and Conditions
- [Automated retention of logs and response data](https://docs.lighton.ai/en/administration/system-configuration/log-retention-system.md): The log retention system ensures that audit logs are automatically anonymized after the configured retention period, helping maintain GDPR compliance while preserving essential historical records.

#### Organization Setup

- [Companies](https://docs.lighton.ai/en/administration/organization-setup/companies.md): In Paradigm, a 'Company' is a crucial organizational entity. It defines the scope of document access and analytics within our chat-with-documents platform.
- [Themes Management](https://docs.lighton.ai/en/administration/organization-setup/themes-management.md): The Paradigm theme customization feature allows you to personalize the Paradigm interface by changing its colors and uploading your company's logo.

#### Knowledge & Content Management

##### Workspaces

- [Understanding Workspaces Fundamental Concepts](https://docs.lighton.ai/en/administration/knowledge-management/workspaces/understanding-workspaces.md): Learn what workspaces are in Paradigm and how they control document access.
- [Workspaces - Managing Document Access](https://docs.lighton.ai/en/administration/knowledge-management/workspaces/managing-workspaces.md): Step-by-step guide to creating Custom Workspaces, adding and removing members, updating workspace details, view and upload document, and managing workspace lifecycle in the Admin Panel.
- [Best Practices for Organizing and Using Workspaces in Paradigm](https://docs.lighton.ai/en/administration/knowledge-management/workspaces/workspaces-best-practices.md): Learn how to structure, manage, and utilize workspaces effectively to enhance collaboration, streamline workflows, and boost productivity across your enterprise.
- [Mastering Workspace Storage Limits in Paradigm](https://docs.lighton.ai/en/administration/knowledge-management/workspaces/workspaces-storage-limits.md): This feature allows administrators to control the volume of documents stored in the workspace, ensuring that your company's storage needs are met without compromising performance.

##### Documents

- [Documents](https://docs.lighton.ai/en/administration/knowledge-management/documents/documents.md): This information helps understand how the model qualifies the document and provides in-depth insights into it.
- [Document Access Management in the Admin Tool](https://docs.lighton.ai/en/administration/knowledge-management/documents/document-access-management.md): Document confidentiality is a top priority. For this reason, the platform's admin tool and API are designed to ensure that users can only see and interact with documents they are explicitly authorized to access.
- [Document Chunks](https://docs.lighton.ai/en/administration/knowledge-management/documents/document-chunks.md): Paradigm analyzes all documents and creates these excerpts to justify the model's response. This page provides detailed information about the generated excerpts, including the identified content and associated metadata.
- [Document Extracts](https://docs.lighton.ai/en/administration/knowledge-management/documents/document-extracts.md): Details the excerpts from documents that are used when a user asks a question with the "search in my document" option selected.

##### DataSources

- [Datasources in Paradigm](https://docs.lighton.ai/en/administration/knowledge-management/data-sources/datasources.md): Datasources allow your organization to sync external knowledge bases within Paradigm without end-user interaction or management.
- [Google Drive Datasource](https://docs.lighton.ai/en/administration/knowledge-management/data-sources/google-drive-datasource.md): Configure and manage the synchronization between a Google Drive content and Paradigm.
- [SharePoint and Teams Datasource](https://docs.lighton.ai/en/administration/knowledge-management/data-sources/sharepoint-teams-datasource.md): Synchronize content from your MS SharePoint and Teams document libraries to Paradigm.
- [ServiceNow Datasource](https://docs.lighton.ai/en/administration/knowledge-management/data-sources/servicenow-datasource.md): Configure and manage the synchronization between ServiceNow content and Paradigm.
- [Web Scraping Datasource](https://docs.lighton.ai/en/administration/knowledge-management/data-sources/webscraping-datasource.md): The WebScraping datasource is a powerful tool for automatically extracting content from websites and importing it into your workspace.

#### Identity & Access Management

- [Identity & Access Management Overview](https://docs.lighton.ai/en/administration/iam/overview.md): Understanding how users, groups, and workspaces control access in Paradigm

##### User Management

- [Authentication and Password Management](https://docs.lighton.ai/en/administration/iam/user-management/authentication-and-password-management.md): Learn how LightOn’s authentication system works, which password security rules are enforced, and how SSO helps meet your organization’s specific security and compliance requirements.
- [User Operations Guide](https://docs.lighton.ai/en/administration/iam/user-management/user-operations.md): This guide provides step-by-step instructions for managing users on Paradigm. Whether you need to create a single user, import multiple users, or manage existing accounts, you'll find all the necessary procedures here.
- [Understanding User Roles and Permissions in Paradigm](https://docs.lighton.ai/en/administration/iam/user-management/user-roles.md): Paradigm implements a comprehensive role-based access control system to ensure secure and efficient management of user permissions. This article explains the different user roles available and their associated permissions.
- [Managing User Limits per Company](https://docs.lighton.ai/en/administration/iam/user-management/user-limits.md): As an Admin, you can set a maximum number of users per company in the admin settings to control the number of users associated with each company.
- [How to Manage Multiple Paradigm Accounts with the Same Email Address](https://docs.lighton.ai/en/administration/iam/user-management/multiple-accounts.md): In this guide, we explain how you can use the same email address to create multiple accounts on the Paradigm platform, allowing you to manage different companies efficiently.
- [Can Paradigm automatically provision users?](https://docs.lighton.ai/en/administration/iam/user-management/scim-user-provisioning.md): This article explains how Paradigm implements the SCIM (System for Cross-domain Identity Management) protocol to enable transparent provisioning and management of users between systems.
- [SCIM Configuration: Microsoft Entra ID](https://docs.lighton.ai/en/administration/iam/user-management/scim-configuration-entra-id.md): Here are the different steps to follow in Paradigm in order to configure the automatic user provisioning in Paradigm from Microsoft Entra ID (formerly Azure Active Directory).

##### Group Management

- [Understanding Groups Fundamental Concepts](https://docs.lighton.ai/en/administration/iam/group-management/understanding-groups.md): Learn what groups are in Paradigm, how they control resource access, and the three group types: Company, Custom, and Private groups.
- [How to Manage Groups?](https://docs.lighton.ai/en/administration/iam/group-management/managing-groups.md): Step-by-step guide to creating Custom Groups, adding and removing members, updating group details, and managing group lifecycle in the Admin Panel.
- [Best Practices To Use Groups](https://docs.lighton.ai/en/administration/iam/group-management/groups-best-practices.md): Understand how use groups the best way in your organization
- [Group Management: Solving Common Issues](https://docs.lighton.ai/en/administration/iam/group-management/groups-troubleshooting.md): Explore effective strategies and practical solutions to identify, address, and resolve common challenges in group management, fostering collaboration and productivity.

##### Authentication & Security

- [API keys](https://docs.lighton.ai/en/administration/iam/authentication/api-keys.md): You can use the search bar to easily find the API key you're looking for
- [Security and Authentication on Paradigm: Our Approach to MFA](https://docs.lighton.ai/en/administration/iam/authentication/security-mfa-authentication.md): LightOn takes security requirements seriously and has designed Paradigm to support flexible and robust authentication methods.
- [Activate the SSO Service in Paradigm](https://docs.lighton.ai/en/administration/iam/authentication/sso-activation.md): Single Sign-On (SSO) is a feature that allows users to connect to multiple applications using the same credentials, without having to re-enter their Paradigm username and password.
- [Configure LDAP Authentication](https://docs.lighton.ai/en/administration/iam/authentication/ldap-configuration.md): LDAP authentication lets users log in to Paradigm using their corporate directory credentials, without needing a separate Paradigm password.

#### Agents management

- [Agents Settings](https://docs.lighton.ai/en/administration/agent-management/agent-settings.md): The Agent section in the administration interface allows administrators to configure and manage the Agents available to their organization.
- [MCP Servers Integration](https://docs.lighton.ai/en/administration/agent-management/mcp-servers.md): Extend the scope of Paradigm by connecting third-party MCP servers.

#### Monitoring & Analytics

- [Conversation (Thread) Management and Auditing](https://docs.lighton.ai/en/administration/monitoring-and-analytics/thread.md): This section of the administration panel allows you to monitor overall Paradigm activity, diagnose technical errors, and—under strict procedures—audit conversation content.
- [Reporting and Usage Tracking](https://docs.lighton.ai/en/administration/monitoring-and-analytics/reporting.md): Track platform and API usage with reporting endpoints, and build custom dashboards and KPIs tailored to your business needs
- [Audit Log](https://docs.lighton.ai/en/administration/monitoring-and-analytics/audit-log.md): To ensure traceability of actions performed by users and admins, the Paradigm platform provides an "Audit Log" section accessible to Admins. This guide will help you navigate and utilize this feature.
- [Telemetry & Diagnostics](https://docs.lighton.ai/en/administration/monitoring-and-analytics/telemetry-overview.md): This module enables proactive maintenance and accelerates incident resolution. Disabled by default, it relies on a purely technical and anonymized data collection process, guaranteeing the absolute confidentiality of your data through strict local scrubbing before secure transmission to servers host…
- [Add Custom Tracking Scripts — No Code Deployment Required](https://docs.lighton.ai/en/administration/monitoring-and-analytics/custom-scripts.md): System administrators can now add custom JavaScript tracking tags (e.g. Google Analytics 4, Pendo, Hotjar, etc.) directly at the tenant level, without requiring any code deployment or engineering intervention.
- [Debugging Temporary Access Requests (Sessions & Docs)](https://docs.lighton.ai/en/administration/monitoring-and-analytics/debugging-access-requests.md): This article explains how to troubleshoot and resolve issues with the Ask for Access feature, which allows DPO Admins or Company DPOs to request temporary access to documents and sessions.
- [How to investigate chat flags](https://docs.lighton.ai/en/administration/monitoring-and-analytics/investigate-chat-flags.md): We'll explore the underlying reasons behind these unexpected responses and provide practical tips to resolve these issues and improve your interactions with Paradigm.

#### Advanced Administration

- [ML Requests](https://docs.lighton.ai/en/administration/advanced-administration/ml-requests.md): API request sent by a user, which may include multiple prompts.
- [ML Responses](https://docs.lighton.ai/en/administration/advanced-administration/ml-responses.md): The corresponding API response from the LLM to the user. If a request includes multiple prompts, there will be multiple completions.
- [ML Completions](https://docs.lighton.ai/en/administration/advanced-administration/ml-completions.md): Represents a single machine learning (ML) completion object. Each completion contains exactly one output from the language model (LLM).
- [Error Responses](https://docs.lighton.ai/en/administration/advanced-administration/error-responses.md): During the use of Paradigm or the API, errors may occur.
- [Task Results](https://docs.lighton.ai/en/administration/advanced-administration/task-results.md): In Paradigm, Celery is used as a background task runner, managing various processes such as parsing data, sending emails, and other asynchronous operations. The admin panel provides a way to monitor and manage these tasks effectively.
- [Group Results](https://docs.lighton.ai/en/administration/advanced-administration/group-results.md): In Paradigm, Celery is used as a background task runner, managing various processes such as parsing data, sending emails, and other asynchronous operations. The admin panel provides a way to monitor and manage these tasks effectively.

### Support & Legal

#### Getting Help

- [How to submit a report to the Support team](https://docs.lighton.ai/en/support-legal/getting-help/reporting-guide.md): On this page, you will find the official methods to report a bug, submit a feature request, or ask a question to our team.

#### Legal & Compliance

- [Terms of use](https://docs.lighton.ai/en/support-legal/legal-and-compliance/terms-of-use.md): These Conditions of Use govern access and use of the Services made available by LightOn.
- [Terms of Service](https://docs.lighton.ai/en/support-legal/legal-and-compliance/terms-of-service.md): These Terms of Service govern access to and use of the LightOn Console platform and its associated APIs.
- [GDPR Compliance](https://docs.lighton.ai/en/support-legal/legal-and-compliance/gdpr-compliance.md): Understand how Paradigm complies with GDPR regulations and your rights regarding personal data processing.
- [Privacy Policy](https://docs.lighton.ai/en/support-legal/legal-and-compliance/privacy-policy.md): Privacy policy governing data processing and protection for LightOn's Paradigm AI platform and services.

### Releases

- [Releases](https://docs.lighton.ai/en/releases/index.md): Product updates and announcements